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IS OUR HEALTHCARE INDUSTRY ABLE TO COPE-UP WITH THE FAST CHANGING ATTITUDE OF THE PATIENTS

  • Writer: vishal baijal
    vishal baijal
  • Dec 2, 2019
  • 2 min read


I hope all will agree, tobe in the #hospital, either as a patient, family member, visitor, or a staff ; depending on situation can be a stressful experience,may be sometime frustated , have to go through different emotions :shock, sadness, hope, joy, sympathy,caring....If its an emergency /ICU , it will be more challenging, as you hardly get time to prepare mentally, emotionally or practically, besides that to ensure & manage the other daily chores.


In this digital era & globalisation, we expect healthcare facilities that offer high levels of service, exceptional quality, and conveniences.There is no doubt , the healthcare industry is also changing and exploring the potentials of digital technology, but still widespread adoption is possibly several years away.


Over an above, #Healthcare in India hardly have a standards based regulatory framework, which makes usage of technology completely based on individual hospital management and clinical discretion.


With limited healthcare resouces, Insurance penetration & Gov. contribution, patients & family members further have to go through the challenges while visiting the Hospital / Healthcare services first time like: Long ques and appointment schedules, Whearabouts ,Limited healthcare Information & transperancy on the treatment-(Testimonials, Credentials,etc),High medical expenses, Disengaged processes -Labs, #Pharma, Report, Accounts,..., & Connecting to relevant staff members, etc..

In such Scenario, What should be your least expectations from the Hospital /Healthcare Service Provider-as In/Out Patient,Visitor??

WHAT PARAMETERS MATTERS YOU THE MOST???


Regards,

Vishal Baijal

9891246357

VirtuBox Infotech Pvt. Ltd


"VirtuBox"- Interactive Touch Screen Solution is an innovative Cloud based Digital Experience Platform that helps the organisation to quickly deploy Mobile/Website/Kiosk strategy through a single platform.

Please feel free to contact me at any time if you have any query or business requirements that I may be able to help you with.

Would be happy to hear from you and to further brief how our technology platform can help healthcare businesses/Hospitals to grow in this highly competitive business arena which further helps in improved patient satisfaction & operational efficiency.

 
 
 

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